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Helpdesk Solution

Our feature-rich help desk software speeds up ticket resolution with the help of proactive automations and highly customizable workflows. Serve customers wherever they are from wherever you are.

Reason to choose helpdesk solution
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desun technology helpdesk solution software
desun technology helpdesk solution

Why you use helpdesk solution?

Our feature-rich help desk software speeds up ticket resolution with the help of proactive automations and highly customizable workflows. Serve customers wherever they are from wherever you are. Desun Desk can run support operations seamlessly while you engage with your customers.

desun technology helpdesk solution

Features

desun technology helpdesk solution
Boost productivity

Set assignment rules to assign tickets as they come in, so your agents can jump into problem-solving in seconds.

desun technology helpdesk solution
Automate routine tasks

Use macros, workflows, and SLAs to carry out tasks
and notify stakeholders on time.

desun technology helpdesk solution
Improve self-service

Set up a multilingual help center and power it up with a knowledge base full of help articles & FAQs, with an extended customer community & forums.

desun technology helpdesk solution
Gather real-time insights

Use default reports or build your own with custom metrics to monitor and take action. Get live traffic updates from Zoho Desk's HQ and dashboards.

desun technology helpdesk solution
Trace customer happiness

Measure customer satisfaction after every interaction to turn an unhappy customer to a happy one, and reward your agents' performance

desun technology helpdesk solution
Get mobile ready

Use Zoho Desk mobile app for ticketing and Radar for managers for timely updates on delivering high-quality support on time.

Checkout our Business Management System

desun technology helpdesk solution technology
desun technology helpdesk solution technology
desun technology helpdesk solution technology
desun technology helpdesk solution technology

Technology We Used for building our apps

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